The amendment to Act CLVI of 2016 on State Functions Pertaining to the Development of Tourism Regions entered into effect on 1 January 2021. The amendment requires accommodation providers to store the data specified by law from accommodation service users in the data storage location designated by the Government for the purposes specified in the Act.
The hosting service provider specified by the Government is the Hungarian Tourism Agency (HTA).
The HTA’s hosting tasks introduced in the amendment are performed by the Closed Guest Information Database system (Vendég Információs Zárt Adatbázis, VIZA).
By 1 September 2021 at the latest, all accommodation providers must have Property Management System (PMS) and ID scanners that are suitable for transferring data from each separate location to the VIZA system. Only approved PMS may be used for encrypted forwarding of the scanned data. The accommodation provider is required to record the personal data specified by law using PMS with an ID scanner. Data that cannot be read by the ID scanner or which are scanned incorrectly must be entered into the PMS manually by the accommodation provider. The storage space forwarding module integrated into the PMS forwards the data to the VIZA system.
WHEN THE GUEST USING THE ACCOMMODATION SERVICE CHECKS IN, THE ACCOMMODATION PROVIDER RECORDS THE FOLLOWING DATA USING THE ID SCANNER, with the aid of the PMS, which stores the data in the space specified by the Government decree.
For guests younger than 14, the accommodation provider may record the above data on the basis of data provided by the guest’s representative (e.g. parent, guardian).
THE ACCOMMODATION PROVIDER ALSO ENTERS THE FOLLOWING DATA IN THE PMS:
DATA NOT INCLUDED IN THE IDENTITY DOCUMENT NEED NOT BE RECORDED.
The data:
must be entered into the PMS manually by the accommodation provider.
THE TOOLS USED BY ACCOMMODATION PROVIDERS AND THE VIZA SYSTEM MAY NOT STORE IMAGES OF THE SCANNED DOCUMENTS.
Under operative Hungarian law, all citizens are required to have an official identity document (identity card, passport or driving licence card) regardless of age, thus now including the newborn. The legislation requires data to be recorded for all guests using accommodation services, so recording of the data may not be neglected because of age or any other variable (e.g. the fee payable for the service, discounts, the length of the stay, relationship to the user).
Guests over the age of 14 using the accommodation service must present a document suitable for personal identification to the accommodation provider for the purpose of recording the data.
If the documents are not presented, the accommodation provider shall refuse to provide the accommodation service.
Data recording in absence of the guest
The accommodation provider may give guests the option of scanning the personal data required by law from their identity cards by themselves, remotely and digitally using the property management system.
The accommodation provider is still responsible for checking the data provided by the guest, before forwarding the data to the VIZA system. Accordingly, with regard to the data provided remotely, the accommodation provider shall check the identity of the guest, and the veracity of the data recorded in advance, at the latest on arrival of the guest. The check may also be done before the guest arrives, either by video call or by using a digital image providing proof of identity.
Accommodation providers shall ensure that the PMS they use meets the conditions for transferring data to the VIZA system. For more information, contact your current software provider. Read more about approved PMS HERE.
Before reporting data for the first time, the accommodation provider must follow the instructions of the supplier of the PMS and the ID scanner to configure the software and the ID scanner and to create a secure network communication channel between the PMS and the VIZA system.
If the accommodation provider is able to supply VIZA data (i.e. he is using PMS with relevant certification and a suitably fitted ID scanner), he is technically prepared to supply data in accordance with legal obligations. The accommodation software supplier can provide information on how to continuously monitor whether the regular data reporting obligation is met.
All accommodation providers must have PMS and ID scanners that are suitable for the encrypted transfer of data for each separate location to the VIZA system. Read more about the software approved for data transfer HERE.
The PMS transfers the scanned personal data of guests in an encrypted manner by means of the storage space forwarding module integrated into the PMS. The accommodation provider is required to record the data specified by law using the ID scanner linked to the PMS.
The Government appoints the municipal governmental notary of the municipal government with competence for the given accommodation as commercial authority in relation to the accommodation provision activity, or in Budapest that of the relevant district, regarding areas under direct administration by the Metropolitan Government of Budapest the chief notary of Budapest, and as regards holiday boat accommodation the notary of the municipal government with competence over the port concerned. The competent commercial authority monitors the data transfers from accommodation providers to the VIZA system. Accommodation providers may join the system from 1 January 2021, with compulsory data transfer being required from 1 September 2021.
In accommodations, only PMS that is suitable for transferring data to the VIZA system with an appropriate encryption procedure may be used.
The accommodation provider submits the personal data of guests as required by law to the VIZA system using the storage space forwarding module integrated into the PMS.
Software with certificates issued by the HTA for transferring data to the VIZA system:
Name of manufacturer or distributor | Software name and version number | Website |
7Hills IT Kft. | 7H NTAK Connector | distributor's website |
7x24 Central Hostel, Budapest, Hungary | PBPMS 8.2.1 | distributor's website |
Árpád Híd Ingatlan Kft. | FIG TREE HOTEL MANAGEMENT SYSTEM 7.0 | distributor's website |
Bit Soft HU Kft. | BTS2VIZA | distributor's website |
Chrome-Soft Kft. | Hotelgram | distributor's website |
Com-Passz Kft. | Visual Hotel | distributor's website |
CTS Informatika Kft. | CTS Szálláshely Nyilvántartó | distributor's website |
Digithotel Online Foglalás Kft. | Digithotel.hu | distributor's website |
EleniSoft Hungary Kft. | EleniSoft PMS | distributor's website |
FLEXYS Számítástechnikai Rendszerház Kft. | Flexys Front-Office | distributor's website |
GAP Solutions Kft. | RoomSoft | distributor's website |
GTSG Kft. | GTSG HOTEL | distributor's website |
GUBSE AG | SIHOT.PMS | distributor's website |
HC DELTA KFT. | EOSNTAK_v1.0 | distributor's website |
Hospitality and Retail Systems Kft. | HRS VISA EXPORT Portal (Fidelio) | distributor's website |
Hospitality and Retail Systems Kft. | HRS VISA EXPORT Portal (Opera) | distributor's website |
Hospitality and Retail Systems Kft. | HRS VISA EXPORT Portal (Opera Cloud) | distributor's website |
HostWare Kft. | HostWare FRO Szállodai front office programcsomag | distributor's website |
Hotelsystem Kft. | Hotelsystem | distributor's website |
Infor (Österreich) GmbH | Infor HMS | distributor's website |
Maistro Kft. | Maistro PMS | distributor's website |
OFIMATICA TSS S.L. | OFIHOTEL | distributor's website |
Profit-X Kft. | JPMS for Joomla | distributor's website |
r3server.com Kft. | R3SERVER-H | distributor's website |
Rhino Computer Kft. | Rhino Szálloda | distributor's website |
The Pass Kft. | SabeeApp | distributor's website |
TMRW Kft. | TMRW PMS | distributor's website |
Using kft. | eRecepcios V2.0 | distributor's website |
An ID scanner is a tool that an accommodation provider subject to Act CLVI of 2016 uses to scan the legally required data of accommodation users from documents suitable for identification, for the purpose of submitting the data to the data storage location specified by the Government.
The VIZA system is only able to accept data packages where the personal data have been encrypted by the accommodation provider using the encryption keys specified by law. The law has designated DATRAK Digitális Adattranzakciós Központ Korlátolt Felelősségű Társaság [DATRAK Digital Data Transaction Centre Limited Liability Company] as the key distributor for providing the data encryption process.
ACCORDING TO OPERATIVE LEGISLATION, GUESTS OVER THE AGE OF 14 MUST PRESENT A DOCUMENT SUITABLE FOR ESTABLISHING PERSONAL IDENTITY:
“Hungarian citizens, immigrants, permanent residents, refugees and persons with protected status shall be required to hold and keep safe a valid identity card and to present such in the cases and in the manner specified by law, when requested to do so.”
Regarding the recording and transfer of data for the VIZA system, the accommodation provider is the data controller for the guest’s personal data and the HTA is the accommodation provider’s data processor.
Based on the provisions of operative legislation, the accommodation provider is obliged to have a privacy policy, as, in line with the provisions of Act CXII of 2011 on the Self-Determination of Information and Freedom of Information as well as the GDPR ruling, guests must be provided with clear, understandable, and detailed information on all facts related to data processing, thus especially the purpose and legal basis for data processing, the person authorised to control and process data, the duration of processing, and the persons entitled to learn such information. Information shall also be provided on the data subject's rights and possible legal remedies.
THE COMPULSORY CONTENT OF THE PRIVACY POLICY
When preparing your privacy policy, please ask for assistance from a trade association, or from an expert or lawyer who deals with data processing!
THE HUNGARIAN TOURISM AGENCY, THE OPERATOR OF THE VIZA SYSTEM AND THE HOSTING PROVIDER FOR TOURISM, IS THE ACCOMMODATION PROVIDER’S DATA PROCESSOR AS REGARDS THE DATA SUBMITTED TO THE SYSTEM
As such, the HTA:
The documents available for download below help you to share information with guests, as all guests are required to present an identity document on arrival, regardless of age or citizenship. We recommend posting the notice in a clearly visible location at reception, where guests are checked in. We also recommend posting the information on the requirement to present travel documents on the booking interface, website, booking confirmation or in a separate e-mail sent to guests prior to arrival.